FAQ
How long does order processing take?
Orders are typically processed within 1–2 business days after payment confirmation.
When will my order be shipped?
Once your order has been processed, it will be prepared for shipment. You will receive a shipping confirmation email once the order has been dispatched.
Can I cancel or change my order?
If you need to modify or cancel your order, please contact our support team as soon as possible. Changes may only be possible before the order has been processed for shipment.
What payment methods are accepted?
Our store accepts secure payments through major credit cards and other payment options supported by Shopify’s payment system.
What should I do if I receive a damaged item?
If an item arrives damaged or incorrect, please contact our support team within 7 days of delivery and include photos of the item and packaging so we can review the issue.